airport ceo game all passengers in one line

From kiosks to bots to baggage drop-off, passengers have begun to use many of these technologies.Īlready commonplace, for example, is biometric identification. Some of the contactless measures being worked on by the industry will be familiar. And trials around the world are helping us to demonstrate that we have effective testing technology that can be efficiently integrated into the travel process.” We need to remove barriers between traditionally siloed partners by sharing information and data.”Īlready we have measures in place to ensure safe journeys through ICAO’s CART recommendations. “Strong partnerships and smart use of new technologies can promote transparency, communication, and a better understanding of our shared customer.

“Partnership and collaboration amongst all entities that touch the passenger journey-from airlines and airports to concession managers and regulatory agencies-is more important than ever,” he says. George Casey, Chair and CEO, Vantage Airport Group-which has 10 airports worldwide in its portfolio-agrees that all partners in the aviation value chain must work together. The harmonized implementation of ICAO Take-Off guidance and close cooperation with the public and travel and tourism industries is essential. Biosafety must be balanced against the still-appropriate aim of making the journey as seamless as possible. The challenge for the industry is maintaining a positive passenger experience in the light of new realities.

Shops are closed, amenities unused.īut aviation will return to power the world economy once again. Airports once congested now stand all but empty. Pre-pandemic traffic levels won’t be seen until 2024.

The passenger journey must accommodate new biosafety measures without losing sight of its seamless goalĪir traffic demand has failed to pick up as a second wave of COVID-19 infections flood the world.

Airport ceo game all passengers in one line